
.png)

Solving problems. Driving action.
Powering the customer experience.
Designed to bring leaders together through facilitated discussions, workshops, and shared problem-solving, with a focus on translating strategy into action and strengthening the customer experience.
The Work Starts Here
This Exchange challenges us to think openly, engage fully, and solve problems together. The work we do here will shape the actions and priorities that define how we operate and how we power the customer experience.

Driven App
Stay connected with Driven.
The Driven app will be the central hub for everything related to the Exchange. Inside the app, you’ll find:
-
Daily agendas and session details
-
Real-time updates and important announcements
-
Logistics and “where you need to be” information
-
Opportunities to connect, engage, and share photos and insights with peers
To help you get set up, we’ve created a short video that walks through how to download the app, log in, and access the Exchange experience.
Download the Driven app in advance so you’re ready to connect, engage, and get the most out of the Exchange from day one.

Agenda
Logistics
Signia by Hilton, Orlando
14100 Bonnet Creek Resort Ln, Orlando, FL 32821
Situated within the Bonnet Creek nature preserve, Signia by Hilton Orlando offers a modern setting with the spaces and amenities needed to support focused collaboration and productive sessions throughout the Exchange.
Attendees are encouraged to use Uber or other ride-hail services for transportation between Orlando International Airport and the hotel. If you require an NRT, please reach out to Laura Lirio and Reggie Worth.
Please refer to our flight tracker to help coordinate carpooling to and from the hotel.
Guest rooms have been reserved for all Exchange attendees at the Signia by Hilton Orlando. Hotel check-in begins on Monday, March 16 at 4:00 p.m., with check-out at 11:00 a.m. on Friday, March 20.
For attendees requiring a Sunday arrival, accommodations will be arranged, with the associated cost applied to the attendee’s corporate credit card.
Please plan for business casual attire during the Exchange. Many evening dinners will take place outdoors, and guests may wish to dress a bit more polished for the evening events.
Thank You to Our Sponsors


